[sup-talk] before-add-message hook no creating threads

[Daren Lord <dlordxorso@yahoo.com>]

All,

Have been using sup for a couple months and now that I feel comfortable with it I want to start customizing it.

I am trying to take certain emails and lump them into a thread so I can keep track of the history

Here is the code from my before-add-message.rb hook:

if message.subj =~ /^\[ENV (PROD|TEST|DEV)\] Hourly ADDM report for instance (.*)/
    message.add_ref $1 + "ADDM REPORTS - " + $2
    message.add_label "report"
    message.add_label $1
end

My add_label statements are working great, I just can't get the add_ref to work. I am not familiar with ruby at all, so I am hoping I am just missing something simple.

Thanks.

DLord

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